Returns & Exchanges
At Her.thesupermade®, we want you to love your fashion finds, but if you're not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a refund.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.