Frequently Asked Questions
Everything you need to know about shopping at Her.thesupermade®
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express options are available for delivery within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that intimate apparel and final sale items are non-returnable.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may differ from traditional sizing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's journey.
Are your materials ethically sourced?
At Her.thesupermade®, we pride ourselves on quality and transparency. We partner with certified manufacturers to ensure high-quality fabrics and ethical labor practices.